Saturday, October 07, 2006

ONA session on digital "natives"

I'm here in the session on "how young people use internet," at Online News Association 2007. The moderator makes a joke, "we won't ask them waht they do and how to monetize it." Each of millenials talks about what they do with media: Older college girl--Slate, Google news, listens to podcasts when jogging ("anything under 5 mins." "Very rarely do I go to a newspaper's website, its so easy to get news elsewhere." "Slate gets it, takes the best part of Bob Woodward's book and makes little subheads and paragraphs so it goes by really fast." Jordan (a guy)-check weather and Google RSS feed or other convenient feed. They like the headline feeds with 30 or so stories. Play games, talk to friends, do homework. "Anything I do on the computer is right there--convenient and quickly." Girl HS age-- gets online in school and writes for school paper. Goes on her yahoo homepage and reads sports, entertainment and news. As a HS journo--her job is to skim "big world" and find out what to tell the HS kids. At home its all about Facebook and IM. Email once in a while. Alex, middleschooler--In the mornings I have to go to school and can't do anything on computer. When he gets home, looks up stuff on Wikipedia, "its addicting [wiki]." Play games, watch youtube movies while listening to iPod, play games, check email. "Email is too slow. If we do use email, we all use Gmail." Then she noted that she reads the news that is contextualized for her in Gmail. TV: never watch in real-time. Wanted not watch TV "when it is on." He wants to watch comedy central news "fake news binge", when he wants. HS girl likes TiVo for its rewind and skip commercials, but likes to watch when big premieries come out like "Lost" Middle school boy has a "cheap" videotape camera. Likes to video his brother and the dog--makes video with friends. When he finishes the video he just shows it to his friends. Sometimes he'd tape birthday party and show it to friends later. College girl noted that some kids video impromtu stuff, upload to youtube and says "21 year old guys like this." HS Facebook user notes that she can keep up with friends via Facebook. Good to keep in touch with friends about their lives. "MySpace is a little scary to me because its not just students. I think Facebook is a lot safer because you can just look at profiles of friends." post.com has story about the page who emailed Foley -- called the MySpace a post and she noted that calling it a post was "lame." What about news of the weird? Love to pass it on to friends as sort of a passtime. On her yahoo feed she gets this kind of news--example, people have sex while driving, and she said she had just been in an accident and was wondering about that... HS boy like RSS because he doesn't have "filter through what I'm not interested in."Her uses WaPo, NYTimes and CNET feeds. He uses WaPo feed because that was the paper he read as a kid. NONE OF THEM READ PRINT. IT GETS HANDS DIRTY. The college-age girl talked about the preying mantis sex story and all her friends liked it. It wasn't dumbed down, but it got popular with their friends. "I sold magazines, but I don't read them." "If my mom buys a magazine I'll open it if I'm not at the computer." "When I read a magazine, I always wish it had the "find" command" Do they bring their media with them? College girl--Blackberry always with her because she can always get to the Internet. HS boy doesn't bring stuff with except for phone. 3 out of 4 don't wear watches because their devices tell time. The HS girl does text messaging, and says it is "like a diary of her life." Texting is really fun and I do it when I'm bored. They text from their purses and kind of hide texting when they are bored. Do they help the adults with tech at home? Install software for mother. Helped dad with video camera. All mom can do is email. I had to help her get directions to get to the hotel and session. Young do not "get" why old people don't know how to use computers and use Google. We don't know why. When is multitasking too much? When it breaks down. I do it until I break down. One game, talking, and looking up stuff isn't too complicated because stuff isn't instanteous. The ability to find out what I want when I want it is key. I don't have to go to a library, I can just find out what I need to know at my pace. "Unless it overloads your computer its never too much" At the beach she wasn't connected to everything and got a new perspective on being connected. Its just nice knowing you are connected to everyone all the time. "Visceral drive" to be connected all the time. college girl "When your computer breaks down, your life shuts down." Questions from audience: Get news from message board in games. Middle schooler uses message boards in this games. What about blogs? HS boy doesn't read blogs because he doesn't know how reliable they are. HS girl--blogs aren't accurate. I use blogs for entertainment news cuz who really cares if its real. What defines credibility for you? NYTimes over Joe Schmo. Must link to MSM story in your blog to get credibility. For primary news, still go to MSM. In blogs, Wonkette, snarky blogs and Smoking gun (because of primary source documents.) Registration and ads: do they stop them? Hate full-page ads. Registration don't like it. "Certainly not going to pay for something online." HS BOY on registration: age restrictions are stupid because no one checks. He resents a registration with age requirement, especially if the age isn't related to content or site. Need for speed: What would make you click through and read the whole thing? "Read the whole thing?" Break text up into small graphs. Include explainer to provide context--200 wd. backgrounder so story makes sense to a reader not familar with all the stuff about the story. Don't dumb down content. In-depth detailed info is okay with teens. How do you discover new news? "The point of RSS feeds is that I'm trying to get what I want to know about" HS boy. Uses homepage of yahoo or google to get exposed to new news. HS girl has set up her homepage with categories to show her the top 3 in each of the categories. "Its a let down to click on a video and you get an ad" College girl. Ads can be more relevant online -- HS boy How much do kids talk about "big issues" offline? Would they like a story told from perspective of teenager? Yes to second question--tell story through the person living the problem. Telling the story with a teen hook would be more interesting to kids. HS girl HS boy Teen perspective makes them relate more, but that alone won't get someone read a story. Put all info in the same place. How can you keep integrity and make a lot of people read your site. Privacy concerns? Worry about getting too much spam--have a separate address for spam and real email. HS girl likes email news she asked for from Newspaper sites. Is there any one way of learning about a story you prefer? HS boy--Likes news in text form. Doesn't like TV news because its not in-depth. Middle school boy--likes text for news, because if you don't get something you can read it again. HS girl--text College girl--slideshows need optional audio because they use them at work. Read about digital natives. Personal, Portable, Pedestrian about "keitai" which is something they carry and the mobile phone/alwarys connected society.

2 comments:

Anonymous said...

I have to add this comment because I was disgusted by this panel. I was there and I myself am a 21 year old senior in college, so I relate fairly well with what was supposed to be the point. Firstly, the group of young users did a very good job at being up there and saying exactly what it was that the moderator and the crowd wanted them to say. But there was no disparity and these students were anything but ordinary. Well-off, top-of-the-class is not the median nor mean of this up and coming generation. But these students did provide a very good medium in order to repeat what the audience and moderator wanted to hear.
Our generation still reads, contrary to what this blog post says. In fact we read quicker and with a better comprehension then our parents. What we are, however, is apathetic and this session shows it. We live in a world where media is on 24/7 be it advertorial, news or straight out advertising. We know when things happen. It's just that we also need to tune this barrage of media out as well. Ask any child when the PS3 is coming out and he will tell you. What 17 year old in D.C. cares about Mark Foley in Florida? Why should they? Especially when the media reports that he was both Republican and Democrat (Fox). Why should we read the journalism that spins the facts and fills our head with rubbish? I know that I prefer to see this information from other sources.
We search the internet for information and expect it to be there. Adrian Holovoty stated it best: Journalism is broken. Journalists need to use databases. That unbiased information is important in a world of opinions. This is what young readers expect to find on their time on the Web. If there was a full database with local movie theaters, descriptions of the theaters, next to descriptions of the movies and directions, young people will be at that site. Even though the local media outlets have more than enough resources to pull something like that off, boxy and non-local Google still tends to do a better job. Can't blame the smart person for going there much less the young person whose local paper never had been their only source of news.
If your site wants to keep its young readers they need to plan on keeping us wanting to come back to you page for new databases, information and multimedia. We want to and you should be the premier source for the local community. And yet the local news paper seems farther away from that movie theater in Glen Rock, Pa. (my hometown) than Google.
We are not stupid videophiles as this blog and the session makes us sound. We have more information at our fingertips then every before and needless to say we go to where the most comprehensive information is. Journalism has forgotten that it is supposed to be the premier source for their communities and our generation is just the first generation where the name capitol of the "local News-Press" doesn't sound like the best source of local information.
Wouldn't it be easy to say that it is the problem of the student why the field of journalism is broken. Instead it is the problem if the teacher, who, perhaps, is getting to used to hearing they are always right.
I feel sorry for my peers who were marched up in front of the entire Online Journalism world and were forced to show how little they knew instead of how much they do really know about the world.

barbara i said...

Michael,
I am glad you posted about this. I am not young, but one thing that struck me about the panel was that all of those kids were what I call rich. It would have been interesting to hear from a kid whose family can only afford one computer that all family members have to share.

One big problem that I have with existing commercial media is that it no longer speaks much from any perspective but that of the rich. Look at the way stories are framed-- as if all listeners are stock-holders instead of people who will lose their pensions when the few stock holders go for bigger profits. When consolidation of media picked up speed, the impersonal but wealthy voice of the corporation, a legal entity, sort of like the "undead" began to gain influence to the exclusion of the voice of labor, pensioners, and working people.

I just discussed this panel and a couple of articles about "Digital Natives and Digital Immigrants" with my college students. They agreed vehemently with YOU about the reading. They all said they read and downplayed games, though they d play them sometimes.

Their assignment is to survey 5 digital natives and a couple of digital immigrants and then to write a news story aimed at Journalism Educators born between 1946 and 1976. If you are interested, I can share the results and our discussion with you in a couple of weeks when they finish their assignment.

I was discussing the Iraq war today and why students were so apathetic about it. A person your age told me a similar thing, that as long as "you all" have iPods and things, you will just turn away from engaging in problems in civic life. I was thinking she was wrong, but your response suggests that I am the one that is wrong. I'll be thinking about the cause of disaffection in the young.

As to Holovaty's "journalism is broken," I couldn't agree more with Adrian or with you. Transparency means just putting out the data. I would like to see databases like you are suggesting and then accompanying analyses by several people with different opinions. The reader could look at the data and balance what the analysts said to come up with a conclusion.

I am beginning to develop a citizen journalism site and I will share your comments with my students (who I suspect will tend to agree with you) and with my colleagues who may be more resistant. Thank you for taking time to write this and to force me to go back to what I was ready to take as simple and look at it more analytically and with an eye to nuance.
barbara i